Frequently Asked Questions
How do I book?
A deposit reserves your event date on our calendar. The cost of your event will determine the amount required for deposit. Deposit requirements range from 30%-50% of your event total. The remaining amount is due 4 weeks prior to the event. Deposits are non-refundable because we begin securing supplies and working on your event immediately.
How do I get a quote?
Once you’ve provided details & inspiration for your event, we will provide you with one free quote. The quote generally includes 2 -3 options in pricing ranging from the lower end of your budget to the higher end of your budget. After you receive your quote, we ask if you like any of the package options and allow you the opportunity to make adjustments before we send over the contract and final invoice. The prices on the invoice are valid for up to 30 days due to fluctuations in the cost of materials.
Do I have to give you my budget?
Yes. It is imperative for us to know how much you want to spend on your event in order to ensure that you have realistic expectations of what you can afford. It’s easy to fall in love with an event design seen on social media, but many of those videos are of luxury parties. It is never our goal to max out our clients’ budget. By giving us your budget, we can come up with design options to give you the most bang for your buck.
Can you show me what my party will look like?
For custom party designs it is unlikely that we have photos to show you what exactly the event will look like because we like to give every custom event its own unique look. However, if you would like us to create a mock-up of your event design the fee is $50/mock-up. The cost of the mock-up will be applied towards your deposit if you book with us within 4 weeks of the quote date.
How far in advance should I book?
We would love to decorate for everyone! Unfortunately spots are limited. Please reach out to us as soon as you have set an event date. Typically, clients book at least 3-6 months in advance.
Can I book the week of to three weeks before my event?
If we have an available spot, we can squeeze you in our schedule. This means we will have to kick things into high-gear and prioritize your event to ensure that we have everything ready within a few days. Depending on what you need for your event, there will be a rush fee of $50-$150 applied on your invoice.
How much is setup, take down, and mileage fee?
The set up and take down fee is included with our prices and is not a separate charge. There is a mileage fee for events that are outside of the 20-mile radius of Humble TX, 77396.
How much time is needed for setup and pickup?
Set up time generally ranges from 1-6 hours depending on the size of your celebration. For takedown and pickup, we need at least 45 minutes to an hour. We do ask that cake and other items that are not ours be cleaned off before we arrive, otherwise there will be a clean up fee assessed.
If I change my mind or no longer wish to book, can I get refunded?
The deposit is non-refundable. In regard to any additional payments made towards the balance, you may receive a credit minus costs of already ordered items & fees. However, if you cancel or need to reschedule your event, We Plan You Party requires a notification in writing prior to the original event date to move the decorating services to another available date.
What payment methods do you accept?
Currently we accept Zelle and Cash app, money orders, and cashiers checks. **See Contact Us Page for QR code.
How do I make payments towards my event?
Deposit is made to secure your event date. Recurring payments can be made towards your celebration. Balance must be paid in full four weeks prior to your event date.
We Plan You Party 